Service

We are still Open!

We are currently experiencing far more demand for repairs and service with the Apple stores temporarily closed. It is not necessary to call to confirm an appointment or to make an appointment, all jobs will need to be booked in and dealt with on a first come first serve basis. If you currently have a job with us we will call upon completion, keeping staff off the phones where possible will aid us in keeping shorter repair times.

We are located at:

412 Old Cleveland Road, Coorparoo 4151

Phone: 07 3122 1131

On the corner of Old Cleveland Road and Bennets Road, with lots of parking right in front of the store!

Geekworks Service

Geekworks is an Apple Authorised Service Provider located just 3km from the Brisbane CBD and can assist with all your Mac, iPad, iPod and iPhone repairs. We can also assist with Apple Watch repairs.

Apple Certified Technicians

Our Service Department typically has a same day or next morning on our workbench policy for most jobs.

Our average fix time for Apple warranty repairs is three to four business days. There is no charge for items covered by Apple Warranty and no need to make an appointment. Please be aware that Service Jobs are tended to on a first come first serve basis. Priority repairs are available by request and may incur additional fees. Service time is charged per hour and is billed in 30 minute increments after the first hour for jobs that are not covered under Warranty.

Apple Computer Warranty repairs

Apple Service on Warranty Hardware Problems are performed at No Charge.

Data Transfers and backups on warranty repairs may be charged as Apple Warranty and AppleCare does not cover software or OS installations.

Please Note: If you need peripherals from your Mac replaced under warranty, such as a mouse, keyboard, power adapter or battery, please bring along the computer, with the peripheral. We need to sight the computer that the warranty work will be done under and in some cases test the computer itself to ensure it is not the basis of the issue.

Apple Watch

Before you send in your Watch for service, unpair it from your iPhone and remove Activation Lock. Remove your band and keep it along with your adapters and other accessories. You’ll need these when your Watch comes back from service.

When you send us your Watch, we’ll check to confirm that it’s eligible for the service you requested. If it’s eligible, we’ll repair or replace it. Replacements will be new or equivalent to new in performance and reliability. If we determine that your Watch is eligible for a different service than the one you requested, we’ll contact you with more information.

Authorised iPhone and iPad Repair Centre

Apple iPhones ideally need to be serviced with genuine parts. We only use Apple genuine parts and can deal with most minor problems in store while you wait

For more serious damage, your iPhone may need to be exchanged as a whole unit for a very competitive exchange price.

A broken screen, unfortunately, is the the one part that still needs to be done by Apple themselves and we exchange it through Apple Sydney , please allow four days for this process.

Non Warranty Repairs

Quote for Out of Warranty Workshop Repairs** $ 95 including GST
Work performed in our Workshop $148 including GST per hour
Work performed Onsite during Business Hours* $178 including GST per hour
Work performed Onsite After Hours* $248 including GST per hour
Priority Onsite Work* $248 including GST per hour

**All non warranty workshop repairs attract an $95 quote fee (or $55 for iPods or peripherals) to be paid at the time of check in. If you choose to go ahead with the repair after quotation, this fee will already have been applied to the repair and we will only bill for additional time to complete the job.
Friendly, expert service and support at your doorstep. Networking? Set-up? Training? Repairs? Yep. If you have a small or medium sized business running Macs.

Beats Repairs

Beats by Dre repairs. If your Beats by Dre audio gear is covered by Apple’s Limited Warranty or under Australian Consumer Law we are able to arrange repair for you.

Please note that we will need a copy of your proof of purchase (ie. Tax Invoice) to confirm your warranty status on this product.

Geekworks Service

Apple Certified Technicians

Apple Computer Warranty repairs

Apple Watch

Authorised iPhone and iPad Repair Centre

Non Warranty Repairs

Beats Repairs

Contact us

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Store Location

Service

Geekworks Service

Apple Certified Technicians

Apple Computer Warranty repairs

Apple Watch

Authorised iPhone and iPad Repair Centre

Non Warranty Repairs

Beats Repairs

Contact us

Recent Posts

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Store Location