Mac Service and Repair
How do I get my Mac fixed?
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorised Service Provider. Geekworks does not require you to make an appointment. Make sure you know your Apple ID and password with you in case needed.
There's no charge if the issue is covered under Apple Warranty, AppleCare+ or Australian Consumer Law. If your issue isn't covered, the price depends on the type of repair. Ask our service technicians for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook battery service might be covered by warranty, consumer law or AppleCare+.
These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
| MacBook Pro | Battery service |
|---|---|
| 16-inch MacBook Pro | A$ 399 |
| 15-inch MacBook Pro | A$ 199 |
| 13-inch MacBook Pro | A$ 199 |
| 15-inch MacBook Pro with Retina display | A$ 399 |
| 13-inch MacBook Pro with Retina display | A$ 399 |
| MacBook Air | Battery service |
|---|---|
| 13-inch MacBook Air | A$ 199 |
| 11-inch MacBook Air | A$ 199 |
| MacBook | Battery service |
|---|---|
| 12-inch MacBook | A$ 399 |
Accessories
Apple-branded accessories are covered under the Apple One-Year Limited Warranty. Our warranty doesn’t cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
Product |
Accessory battery service |
|---|---|
| Magic Keyboard | A$ 39 |
| Magic Keyboard with Numeric Keypad | A$ 39 |
| Magic Mouse 2 | A$ 39 |
| Magic Trackpad 2 | A$ 39 |
AppleCare+
AppleCare+ for Mac gives you expert telephone support and additional hardware coverage up to three years from the day you bought your Mac. It also includes up to two incidents of accidental damage coverage. Each incident has a service fee, as shown. If you didn't buy AppleCare+ with your Mac, you can buy it within 60 days of your Mac purchase if your product isn't damaged.
The following prices are for Apple repairs with AppleCare+ accidental damage coverage.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac desktops and Mac notebooks with AppleCare+ | A$ 149 | A$ 429 |
